Thank you, Olivia! I have to cool off before I comment further!!
WHAT??? ARE YOU KIDDING ME??I need to cool off before I comment myself! LOLShe has unlimited texting, right? OH. HOLY. COW.
No, she wasn't supposed to have texting at all. Somehow Verizon dropped the block, she found out and went crazy...They are supposedly taking care of it, but I haven't heard from them in a few days. I'm going to follow-up with them tomorrow. I was told by CS not to panic that we will be credited. Since it is a large amount it will take a while to clear all the proper levels, but will be fixed.
OH. MY. GOSH.Oh, Olivia, that was not very smart...GLAD you are getting the credit though!
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